Arbor Post Acute

Arbor Post Acute Reviews

See what our patients and their families have to say

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Selecting the right skilled nursing facility for yourself or a loved one can feel like a challenging process. Instead of simply taking our word for it, we encourage you to explore the many testimonials shared by our residents and their families. Their experiences highlight why so many people choose Arbor Post Acute and rate us so highly. Take a closer look at what makes our community a place for healing and compassionate care—and if you’ve been part of it, we welcome you to share your story with a review.

All Reviews

3.5

60 reviews

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Profile photo of Olivia Lines
Olivia Lines on Google
4 days ago

I went to pick up my grandma and Nicole in social services was so sweet, she made the discharge so smooth and so did michelle and marleen! They made me and my grandma feel so comfortable, and appreciated. Great experience!

Business response 2 days ago

Hi, Olivia. Thanks for taking the time to share your positive experience. We truly appreciate it!
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sandra edmiston on Google
10 days ago

We had such a nice experience with your staff there at the facility. We were in predicament where we were limited on options for my mother a place to get care. Michelle, Marlene, and Nicole in your social service department were so helpful and made us feel comfortable and eased our minds. Mindi in the physical therapy department was also instrumental in the care of our mother and we appreciate her very much along with the entire staff. Thank you for all you have done for us..

Business response 35 days ago

Hi Sandra, we are delighted to hear about your positive experience with Michelle, Marlene, Nicole, and Myndi! Thank you for trusting us with your mother’s care.
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Erica Wilson on Google
13 days ago

When my relative was here I was so blessed to meet the social services team Nicole, Marlene and Michele are so amazing and make the discharge so easy. They made my family members discharge so great. Nicole and Marlene were always available to answer all my questions. Michele gave me her personal number and conducted the care conference so professionally. I would recommend this facility to anyone that needs to have their love one in rehab

Business response 13 days ago

Hi, Erica. We appreciate the kind words and are glad we could provide you with a positive experience!
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Lisa Sentner on Google
21 days ago

Great people very clean very very respectful people even the trainees whoever is free training young kids are doing a respectful job

Business response 21 days ago

Hi, Lisa. We are delighted that you had a great experience with us. Thank you for taking the time to review us!
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Nicole Descombes on Google
27 days ago

One of the most beautiful facilities we have in town. Right when you walk through the doors, you are greeted by staff at the front desk ready to guide you. Arbor Post Acutes goal offers short term rehab, amazing therapy services by their team of experts. Ask for Michael Lunsford, he is quick to respond and explains their services with clarity and care. Admissions is quick, great communication, strong therapy outcomes and insurance experts

Business response 13 days ago

Hi, Nicole. Thank you so much for rating your experience with us so highly!
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Pat Burns on Google
41 days ago

I’ve had my ups and downs. The therapy has been good here. Thank you Penny H.

Business response 40 days ago

Hi, Pat. Your feedback is highly appreciated. We will make sure to share your gratitude with Penny! Thank you for the review.
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Diego Cortez on Google
43 days ago

Had a great experience with everyone at Arbor Post Acute Chico. Nicole, Michele and Marlene in social services are amazing. Very helpful, responsive and you can tell they truly care and are proud of what they do. They go above and beyond for their residents and help with anything they can to help everything run seamlessly. Michael has also been great to work with. He is professional, easy to talk to, enthusiastic, and always one step ahead of everything. Great group of people overall excellent communication, amazing people, and they truly care about what they do to help others. Would recommend them a million times

Business response 43 days ago

We are pleased to hear about your excellent experience with Nicole, Michele, and Marlene!. Their dedication truly reflects our commitment to caring for residents. Thank you for sharing your experience with our team!
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Renee Van eck on Google
43 days ago

👏👏👏 I want to start by saying how blessed I am to know the incredible Social Services Team at Arbor Post-Acute. Anytime I need assistance, they are always more than willing to help. If any loved ones need additional therapy or rehabilitation, this team is truly exceptional and ensures everyone is well taken care of. Marlene, Nicole Navarro, and Michele—you are the Social Services super team! Thank you for everything you do!

Business response 43 days ago

Thank you for recognizing our Social Services Team – they truly are exceptional at providing care and support!
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Erica Petersen on Google
45 days ago

Arbor Post Acute in Chico is a modern facility that truly stands out for the quality of care they provide. Their team is dedicated to helping patients recover and regain independence with excellent rehabilitation programs and supportive post-hospital care. The staff works hard to ensure patients and families feel supported throughout the recovery process. Michael is a great resource and wealth of knowledge for anyone looking to learn more about Arbor Post Acute or needing help navigating the Skilled Nursing Facility world.

Business response 44 days ago

We are overjoyed to hear about your positive experiences with our rehabilitation programs and our skilled team! Thank you for recognizing Arbor’s dedication to our mission of supporting short-term recovery and Michael’s passion for skilled nursing!
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Rebecca Vernon on Google
48 days ago

I have had an absolutely wonderful experience with all of the staff and nursing team at Arbor. Michael was so upbeat and really has a way of lifting peoples spirits and making them feel comfortable in the facility. It is truly a welcoming environment that provided great communication and care for my grandmother. The therapy team was absolutely the most encouraging and they spent time expressing the importance of participation. The fact that they accept many different insurances was a plus as well! The beautiful location is surrounded by trees and the building is kept very clean which makes it feel like a calming, healing space. I highly recommend this skilled nursing facility for yours or your loved ones rehabilitation needs.

Business response 48 days ago

Hi, Rebecca. We appreciate the review, and are glad we could provide you with a positive experience! Be assured we will share your positive feedback with Michael and our Physical, Occupational, and Speech Therapy teams! Thank you for taking the time to share your experience.
Profile photo of J R
49 days ago

Arbor Post Acute is an awesome Rehab Nursing Home here in Chico. I highly recommend them for post hospital stays looking for Therapies or wound care support.

Business response 48 days ago

Thank you for your review, J R! We appreciate you recommending our rehab services and wound care support. Post-hospital recovery is our passion and Arbor is happy that we can support those needs for our community!
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Carole Owens on Google
50 days ago

My husband was at Arbor for 18 days. From the first day to the last the care was wonderful. When I first walked in I was surprised to see how clean everything was. There was no urine odor that so many facilities have, the reception room is nicely decorated and has the most amazing aquariums! The staff was caring and professional. The nurses, PT and CNAs were so good with him (and he is not an easy patient). The PT crew was so helpful. For example: When I mentioned there were 3 steps he would have to climb at home, they sprung into action! Within a couple of minutes, they were working with him on steps! They set up a time to work with the family so we could help him. The social services staff were responsive and kept us posted. They went out of their way to be sure he would get the equipment and services he needed once we went home. I felt free to stop them in the hall if I had a question.

Business response 49 days ago

Hi, Carole – We are delighted that you and your husband had a great experience with us! Thank you for taking the time to share your thoughts through this review! Very happy to hear that our Nursing, Social Services, and Therapy teams were supportive of his short-term journey while here at Arbor! We will make sure to share your comments with them!
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Bella Hermosa on Google
55 days ago

I stayed at Arbor Post acute for a month and a half. The staff for the most part is amazing the activities girls are always on top of things and never say no they always find a way to get you what you need. Amy and OT was absolutely amazing she went above and beyond what she had to do she not only did my therapy but she also came in and helped me get to the shower she gave me advice anything I needed she was on top of it found a way to take care of it. The CNAs especially Mario angel rea Al they were so amazing attended to every need they were there usually within minutes of you turning on your light. The only down part was a lot of times a lot of the CNAs took a very long time to answer a call light. There was one time I waited an hour and 15 minutes for somebody to come and help with what I needed. The nurses Stephanie Jeremy and a few others were outstanding they knew their job well and they did it well and they did it with a great bedside manner. There social services department is one of the best that I’ve seen. Nicole and Michelle were the ones that I worked with most closely and at the time I didn’t have anywhere to be released to. They were diligently with me to make sure that I had somewhere to go and then I had assistance and they also helped me get outside assistance and Michelle went above and beyond she was more than just a social worker she became a friend. A lot of these people I will remember for a very long time they’ll always be a part of my life and I can’t say enough good things about our Arbor Post acute. I also forgot to include Sierra the CNA and Jenny they were also some of the CNAs that were always on top of things and always knew what you needed before you even needed it. If you ever need to go to skilled nursing I would absolutely recommend Arbor Post acute.

Business response 54 days ago

Thank you for sharing your experience, we appreciate the honest feedback about your time with us. We’re honored that Amy, Mario, Angel, Stephanie, Nicole, Michele, and our team made such a positive impact during your stay and will share your positive comments with them!
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lava girl on Google
59 days ago

Social Services was very helpful and supportive when my grandfather was there. They helped me get my grandfather into a memory care unit quickly. They are all so kind and helpful. They even called afterwards to follow up and see how he was doing! The facility is also very clean and inviting. I was always greeted with kindness and smiles from all of the staff.

Business response 58 days ago

We deeply cherish your kind words about our Social Services team and their ability to assist in his transition to Memory Care! Thank you for recognizing our staff’s dedication and kindness!
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Cc Campiotti on Google
2 months ago

Business response 2 months ago

Thank you for the positive review! We appreciate the support.
Profile photo of April Bleck
April Bleck on Google
2 months ago

This is a very welcoming facility with a pleasant atmosphere and friendly staff. The activities department offers a variety of events to keep the residents and staff engaged. They are greatly involved with the community with yearly events such as Easter Egg hunts, Trunk or Treat, and Craft Fairs.

Business response 2 months ago

Hi, April. We appreciate the review, and are glad we could provide you with a positive experience! We hope to see you at future Arbor Post Acute events!
Profile photo of Nicole Coffield
Nicole Coffield on Google
3 months ago

My brother stayed here briefly after breaking both of his ankles before returning home. The nursing staff was kind, attentive, and genuinely caring, and the facility was always clean. The PT crew was awesome; great cheerleaders who kept his spirits up, and he really loved the fun activities and the salon in the building.The welcome room smelled amazing and felt warm and inviting. Unfortunately, the food was the one downside. Most of the time it arrived cold, sometimes tasted old, and he often couldn’t eat it because it just wasn’t appetizing.

Business response 3 months ago

Your feedback is incredibly valuable. Sorry the food wasn’t up to standard, our leadership will follow-up on this concern. We are glad to hear that his encounters with our Nursing, Activities, and Therapy teams were on-point and supportive of his recovery! Again, thank you for sharing your experience!
Profile photo of Ashley Dekellis
Ashley Dekellis on Google
3 months ago

I had a really great experience at Arbor. My mom went there for a month after a hip surgery when she needed a little more care than I could provide. Every staff member she worked with was very helpful and kind. My mom also raved about the food. In fact, I took a photo of the monthly menu to give myself ideas for dinner. 🙂 Thank you to all of the staff members for working so hard.

Business response 3 months ago

We greatly appreciate your kind words about our staff and care for your mom during recovery.
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Kristine Lovett on Google
3 months ago

I’ve visited multiple people under care at Arbor and they were all well taken care of. The building is very clean and people under their care seem content. I love the outdoor areas they have for those who want to soak up some sunshine while reading the paper. I especially recommend Arbor for wound care needs.

Business response 3 months ago

Hi, Kristine. Thank you so much for leaving us a stellar review! We love our patio time here at Arbor Post Acute. We appreciate your support of our Wound Care and Wound Team – they do an awesome job!
Profile photo of Stacey Baxter
Stacey Baxter on Google
3 months ago

Michael at Arbor post to acute is truly outstanding from the very first interaction. He was professional knowledgeable and genuinely caring. What really stood out was how much he truly advocate for patients and families you can tell he loves what he does and goes above and beyond to help people feel comfortable and supported Arbor Post Acute is lucky to have someone like Michael representing them. I highly recommend working with him if you’re looking to for great communication, compassion, and excellent services!

Business response 3 months ago

Hi, Stacey. We appreciate the kind words and are glad that our teammate could provide you with a positive experience!
Profile photo of Casey Suchomel
Casey Suchomel on Google
7 months ago

Wonderful facility, everything is clean, the staff are so caring. They helped my aunt get home safely following a surgery. Would recommend to anyone!

Business response 6 months ago

Casey Suchomel, we’re so glad that we were able to go above and beyond your expectations!
Profile photo of Leigh McClung
Leigh McClung on Google
8 months ago

NO ONE answers the phones, no matter what dept I call. NOR has anyone ever …returned my call as requested.

Business response 8 months ago

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (530) 342-4885 so we can work towards a resolution. We look forward to hearing from you.
Profile photo of Ashley
10 months ago

I can’t say enough good things about Arbor Post Acute. The nursing team is attentive and knowledgeable, always available to answer questions and provide updates. The therapists are patient and encouraging, helping loved ones make incredible progress in a short time. The facility itself is clean, welcoming, and well-maintained, which gives peace of mind during a challenging time. Michael s a gem, he makes sure everyone who visits the facility is treated special. Thank you, Arbor Post Acute, for your dedication and excellent care!

Business response 10 months ago

Ashley, we’re so glad that we were able to go above and beyond your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!
Profile photo of Raquel Romero
Raquel Romero on Google
11 months ago

I originally planned on writing a review once my grandmother was discharged from Arbor but the more I visit the more impressed I am and feel I should share our experience while she’s still currently there. My grandmother was placed here after a broken hip surgery and also needs wound care. As most families are when a loved one is sent to places like these, we were very nervous. Our family takes turns spending hours a day with her and I must say, I have never felt more welcome and more comfortable in any facility I have ever visited. The staff are incredibly professional with great attitudes. They somehow have manage to get my very timid and antisocial grandmother who is typically in a great deal of pain, to laugh, socialize and more importantly feel safe in the environment she’s in. She has made many friends with the staff and has nothing but wonderful things to say about them. Each time I or another family member visits, they are super accommodating and eager to give us updates. It’s amazing to see how they can boost her mood and give her the motivation to work hard with the goal of coming home. They even treat my grandfather who visits her daily like he’s a special guest, offering him complementary meals so he can eat with his wife making them feel at home as much as possible. The facility itself is very well maintained and extremely clean. The staff are just on top of everything. There is not one thing I can say that is negative about this place so far. I thought it was important to leave an honest good review because I know how difficult it can be to trust a place to our vulnerable loved ones. My family and I are so incredibly grateful for Arbor Post Acute and every single member of the staff, from the nurses and CNA’s to the housekeepers and maintenance professionals, this place is a great place to get well. It’s such a relief to know our sweet grandmother is getting the best care possible. Thank you Arbor!!!

Business response 11 months ago

We appreciate the support! Our organization aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Yvonne Ryan
Yvonne Ryan on Google
11 months ago

There are not enough positive words to describe the great care I’m receiving at Arbor Post Acute! I’ve not been in a skilled nursing facility and had no idea what to expect. The nurses are all emphatic, knowledgeable, helpful and kind. Here are some of the over-the-top ones on Section 3: Rachel, Olivia, Gabi, Kelsie, Jenny, Sarah, Julie, George, Trey, Marina and Hakey. I hope I’m not forgetting any of the exceptional nurses. Terry, in housekeeping, is wonderful and you can tell she cares about lot about her job. The Social Workers are extremely helpful getting me settled into my changes. PT/OT are wonderful and working with me. The Administration is attentive and caring. Arbor is an excellent place to get fixed up! If I ever need this type care again, I won’t hesitate coming to Arbor Post Acute!!

Business response 11 months ago

Thank you for the positive review! We appreciate the support.

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.