I want to give a going above and beyond toJuliana O. I have been here for a little over two months rehabilitating after a car accident and even when she’s busy and especially when she’s noticing that I’m not just right. Julie always make sure that I’m not feeling depressed. She is excellent at her job. She’s good at making sure the bed pan is always put in correctly, which is important to me because I’m using my own sheets because I’m allergic to the soaps being used here she not only helps for the day-to-day things that all of us may need here, but she always goes above and beyond to keep us all because I’ve seen how she works with everybody around me she encourages us and helps us to do more things for ourselves and she works well with all the nurses I can tell they all respect and appreciate all she does for them as well. So please know you have an excellent person working for your team. She is definitely a team player. Sincerely, Robin Fernandez Somers. Rm 304b

My Mom Phyllis Cantwell was in and out of Arbor last year, first short term rehabilitation and then finally long term care until she past away. Our entire family’s experience with the care facility was excellent – the facility is clean, well cared for, food service is excellent; and the staff is exemplary! Mom was truly cared for – Michelle, Nicole, Jessica Y, Marlene just to name a few – thank you!

I would like to share my gratitude to Arbor Post Acute facility. They took such great care of my mother before her passing. The nurses down at the 200 station always took the time to personaly give an update of her prognosis. Michelle in Social services department was so helpful to my family She has away about her that makes you feel so comfortable and safe. Michelle is an asset to this facility you can tell that Michelle truly cares for the patience

My mom has been at Arbor Post Accute for several years now. She’s currently their on a long term stay due to a medical condition that limits her to do certain things. My experience with this facility has been amazing. The staff and everyone that works with my mom have been very respectful and polite. They work hard to get what mom needs. The staff there always keeps me informed of any updates on my mom’s medical condition or any changes in medications that she needs. I’m very pleased that there able to accommodate my mom with spanish speaking translators when she needs to convey something or has questions. One other thing I would like to say is that Michelle and Marlene in social services have been such great help to me and my mom. I work long hours at my job and im not always available to make the care conferences in person. So they have made it possible to have over the phone conference with them which makes it much easier for me. Overall I would like to thank everyone at Arbor for there hard work and recommend this facility to others.

After an unfortunate accident my mom and her partner wound up in Arbor Post. She was there for some time and became close with many of the patients and some staff, especially Michelle, the social services representative. Mom would say they were like family. The youngest of us kids offered her to come live but she wouldn’t consider it without her Gary. Gary recently passed so she decided it was time. She misses her friends and the care she received at Arbor, especially the care. The living situation has not been what she or my sister expected. We’re afraid that taking her out of there may have been the wrong decision. With my sister working long hours and small grandchildren climbing on her it seems it’s detrimental to her health. She is praying and trying to find a way to go back. Ultimately, she liked it there and felt safe and welcome. That really says a lot to us. We may have thought it was best taking her “home” but home to her had become Arbor Post. We’re praying she could be welcomed back.

My mom was put in Arbor Post Facility after an unfortunate situation. I live in another state and was not able to visit regularly but when I would call she would tell me how sweet the staff was and that she considered some of them to be like family, especially Michelle, the social services representative. Mom was in there with her husband but he recently passed way. So we decided it was time to be with family so she wouldn’t feel alone. Well, it’s not what she was expecting and she is very homesick for the people in the facility and the care she was getting. My sister works a lot and is not able to pride the level of care she obviously needs. We were just not aware what her needs were. We are hoping to get her back there because, ultimately, that is where she wants and needs to be. Ultimately, we want her to be cared for and to be healthy and content in her late years. Debbie Flenniken