Kelsie T I am wanting to leave a review for I met her within the first week I was here and she is always been to the point, tells it like it is and doesn’t sugarcoat things that is a great trait in anybody. I know most of the patients in here may be dementia and other things going on, but for someone like me that is just broken every bone in her body just about lol. I do not need someone talking to me like I have dementia lol. She is always a breath of fresh air and brings me coffee or a mocha in the mornings when my husband isn’t coming and I need a cup of coffee. She encourages me to do better and try more to want to get stronger and I appreciate that right now especially when I’m frustrated. She is the type of person I would want as a friend in life because she always gives me spiritual thoughts when I need them and especially right now when I’m so frustrated with everything and just wanna give up. Arbor is lucky to have someone like her, it takes all kinds to make a facility work you need the ones that are sweet and will tell you what you want to hear just to lift you up, you need the ones like Kelsie that tells you like it is for a person like me, but still knows how to lift me up and make me laugh and that for me is the most important. I finally figured out how to do this so I will be doing this on multiple ones before I leave which I hope as soon cause I need to get home lol. Kelsie truly cares for each and everyone of the patients now I know I’m only able to see a few of them right around me, but with some of them that don’t have dementia they have said and agreed with me that she is amazing. She literally brings coffee to so money in the morning so that they can feel revived. Sincerely, Robin Fernandes Somers. Room 304B

I want to give a going above and beyond toJuliana O. I have been here for a little over two months rehabilitating after a car accident and even when she’s busy and especially when she’s noticing that I’m not just right. Julie always make sure that I’m not feeling depressed. She is excellent at her job. She’s good at making sure the bed pan is always put in correctly, which is important to me because I’m using my own sheets because I’m allergic to the soaps being used here she not only helps for the day-to-day things that all of us may need here, but she always goes above and beyond to keep us all because I’ve seen how she works with everybody around me she encourages us and helps us to do more things for ourselves and she works well with all the nurses I can tell they all respect and appreciate all she does for them as well. So please know you have an excellent person working for your team. She is definitely a team player. Sincerely, Robin Fernandez Somers. Rm 304b

My Mom Phyllis Cantwell was in and out of Arbor last year, first short term rehabilitation and then finally long term care until she past away. Our entire family’s experience with the care facility was excellent – the facility is clean, well cared for, food service is excellent; and the staff is exemplary! Mom was truly cared for – Michelle, Nicole, Jessica Y, Marlene just to name a few – thank you!

I would like to share my gratitude to Arbor Post Acute facility. They took such great care of my mother before her passing. The nurses down at the 200 station always took the time to personaly give an update of her prognosis. Michelle in Social services department was so helpful to my family She has away about her that makes you feel so comfortable and safe. Michelle is an asset to this facility you can tell that Michelle truly cares for the patience

My mom has been at Arbor Post Accute for several years now. She’s currently their on a long term stay due to a medical condition that limits her to do certain things. My experience with this facility has been amazing. The staff and everyone that works with my mom have been very respectful and polite. They work hard to get what mom needs. The staff there always keeps me informed of any updates on my mom’s medical condition or any changes in medications that she needs. I’m very pleased that there able to accommodate my mom with spanish speaking translators when she needs to convey something or has questions. One other thing I would like to say is that Michelle and Marlene in social services have been such great help to me and my mom. I work long hours at my job and im not always available to make the care conferences in person. So they have made it possible to have over the phone conference with them which makes it much easier for me. Overall I would like to thank everyone at Arbor for there hard work and recommend this facility to others.

After an unfortunate accident my mom and her partner wound up in Arbor Post. She was there for some time and became close with many of the patients and some staff, especially Michelle, the social services representative. Mom would say they were like family. The youngest of us kids offered her to come live but she wouldn’t consider it without her Gary. Gary recently passed so she decided it was time. She misses her friends and the care she received at Arbor, especially the care. The living situation has not been what she or my sister expected. We’re afraid that taking her out of there may have been the wrong decision. With my sister working long hours and small grandchildren climbing on her it seems it’s detrimental to her health. She is praying and trying to find a way to go back. Ultimately, she liked it there and felt safe and welcome. That really says a lot to us. We may have thought it was best taking her “home” but home to her had become Arbor Post. We’re praying she could be welcomed back.